Policies + Frequently Asked Questions

Welcome to Core Collective Pilates—we’re so glad you’re here! Whether you’re brand new to Pilates or returning after time away, we have a place for you.

If you’re interested in Reformer Pilates, we recommend starting with any of our All Levels classes. These classes are designed to introduce you to the equipment, movement fundamentals, and flow of class in a supportive, approachable way. Our instructors offer clear guidance and modifications so you can feel confident while building strength, stability, and familiarity with Pilates from day one.

If you’re curious about our Mat Room, we suggest starting with Sculpt Pilates—a dynamic, low-impact class that blends Pilates principles with strength training and is great for all levels. We also offer heated mat classes, which are a great way to build endurance and focus while getting a good sweat!

The class schedule opens two weeks advance, giving you plenty of time to plan your workouts! Members receive a 4 day early booking window. Be sure to book early, as classes fill quickly!

If you need to cancel class - All classes must be cancelled 8 hours prior to the class starts. If classes are canceled within the 8-hour window, monthly unlimited clients will incur a $15 late cancel fee. Package clients will have a class deducted from their account. 

If you are signed up for class and no-show a class, unlimited members will be charged $25. For package clients a class credit will be removed from your existing pack. 

Grip socks are required for Reformer classes. There are no exceptions. This is for performance and hygiene. If you do not have any grip socks, there are some for purchase at the studio. 

For the mat room - Please bring your own mat, water and a towel for heated classes. We have mats that are available to be rented for $5 

Please arrive 10 minutes early and wear comfortable fitted clothing. Bring water!

We are located on the second floor of the Port Royal Center our address is 1853 North Paris Avenue, Port Royal, SC 29935 

Yes! We offer private Pilates in a variety of formats to fit your needs:

1. Signature Private Sessions (solo): One-on-one sessions in our private studio, fully equipped with a reformer, Cadillac, chair, and ladder barrel. Each session is tailored to your goals, experience level, and any special considerations.
2. Duet Sessions: Share the experience with a friend or family member while still receiving individualized instruction.
3. Private Group Classes: Perfect for groups, either in-studio or at your location!

In-studio: Our equipment room accommodates up to 8 participants, and our mat room holds up to 13.

Offsite: We bring Pilates to you—ideal for backyard workouts, corporate events, fundraisers, or other special occasions.

Planning a celebration? We also host birthday parties, bachelorette gatherings, and other events in either our equipment or mat room, combining fun with a unique, movement-focused experience.

To book, please email hello@ccpilatesbft.com

Your safety and comfort are our highest priorities. Pilates is a versatile practice, but not every modification can be fully accommodated in a group class. Our instructors are happy to provide general guidance and adjustments, but some situations require a more personalized approach to ensure proper form and prevent injury.

While Pilates is for every body, group classes may not always be the best fit for every client at every moment. Participants should be able to safely move to and from equipment, sit upright independently, and manage adjustments like spring tension with ease. Lying down on the carriage is only safe when the springs are properly set, so please follow instructor guidance.

If you have an injury, limitation, or any specific concern, please let your instructor know before class begins. In many cases, private sessions provide the safest and most effective way to work on your goals while addressing individual needs.

Pregnancy is no exception—Pilates can be an excellent way to stay strong, mobile, and supported during this special time. Some modifications are possible in group classes, but private prenatal sessions allow for fully tailored guidance and are highly recommended. Always consult your doctor before participating, and reach out to us so we can help you find the best option.

At Core Collective Pilates, our mission is to help every client move safely, confidently, and with care, whether in a group or private setting.

We do not offer refunds for drop-ins, class packs, or memberships. All purchases are non-refundable.

We understand that travel plans and vacations come up, especially in our coastal community. However, all class packs have set expiration dates, and we are unable to extend or refund unused classes once they expire. We recommend booking ahead and checking expiration dates before purchase.

Our waitlist is fully automated to give everyone a fair chance at open spots. Here’s how it works:

• When someone cancels a reservation, the first person on the waitlist is automatically enrolled in the class. You’ll receive both an email and a text notifying you that you’ve made it off the waitlist.
• If a cancellation happens less than 2 hours before class, you’ll need to accept the spot via email rather than being auto-enrolled. We know this can be tricky, especially for early morning classes, but it ensures that open spots go to people who are ready and able to attend.

Important: Waitlist spots move quickly! If you waitlist yourself, please plan to attend if you’re offered a spot—this helps us keep classes running smoothly for everyone.